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Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities
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$ 14.00
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| Retail Value |
$ 17.95 |
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$ 3.95 (22%) |
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| Item Number |
472194 |
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Item Description...
Adam Kahane spent years working in the world's hotspots, and came away with a new understanding of how to resolve conflict in a way that seems reasonable - and doable - to all parties. The result is Solving Tough Problems. Written in a relaxed, persuasive style, this is not a "how-to" book with glib answers, but rather, a very personal story of the author's progress from a young "expert" convinced of the need to provide cold, "correct" answers to an effective facilitator of positive change - by learning how to create environments that enable new ideas and creative solutions to emerge. The book explores the connection between individual learning and institutional change, and how leaders can move beyond politeness and formal statements, beyond routine debate and defensiveness, toward deeper and more productive dialogue. Both tough and inspiring, the book explores models, technologies, and examples that foster and facilitate "dialogues of the heart." |
Item Specifications...
Pages 149
Dimensions: Length: 0.5" Width: 5.75" Height: 8.75"
Weight: 0.5 lbs.
Binding Softcover
Release Date Aug 1, 2007
ISBN 1576754642
EAN 9781576754641
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Availability 106 units.
Availability accurate as of May 30, 2012 04:29.
Usually ships within one to two business days from La Vergne, TN.
Orders shipping to an address other than a confirmed Credit Card / Paypal Billing address may incur and additional processing delay.
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Reviews - What do our customers think?
 | He Certainly Makes His Point Sep 26, 2008 |
He provides an eye-opening definition of real collaboration, with many examples. He certainly proves the real power of open dialogue and sincere listening, as well as showing the inevitable failure when we do not truly yield ourselves to a sincere dialogue.
"Collaboration" and "Dialogue" are certainly buzzwords these days, and there is much form in that regard, but not as much substance as we need. That is, there is much pretending in the way of "collaboration" and "listening" to the opinions of others, but in reality the "listening" is a show. His discussion of "listening" throughout this book, what it is and what it is not, is the bright spot in my opinion. There is a false way of listening that may appear as sincere as the real, but it's not, and it's not helpful. I also really like his statement that "The root of not listening is knowing.", or thinking you know. I can't count the number of times I have seen this happen, and how many times I have been guilty of it myself. When you think you know, you stop seeking and you are incapable of seeing the truth, even when it is right in front of you. It is self-deception of the highest order. "Being and expert is a severe impediment to listening and learning."
He shows the prerequisites for a successful collaboration and the astounding results that can be achieved. He advocates convincingly for a new approach to the toughest problems we face. I have been seeing this approach emphasized in other items I have been reading as well.
It was not his purpose, but I can't help but wish he would given us more technical details on his scenario building work, as well as more details on how to structure and facilitate the "dialogue" meetings he advocates. Don't let the use of the phrase "new realities" make you pause, it is not an expression of naive idealism, rather, it is his way of saying what can be achieved versus the ineveitable failure we have and will experience if we keep using the same failed approaches we have always used. You can't accuse him of being naive and unrealistic when everything he discusses is documented reality and in which he was a direct participant.
As I said, he accomplished his purpose with flying colors, I just wish his purpose was a little broader.
| | |  | Solving Tough Problems Jun 8, 2008 |
The book confirmed some concepts from other readings I have completed but overall it was a disappointment. The concepts were not completed in a manner which I found helpful and the key concepts were to my view lost in meaningless verbage.
I have recommended the book to others though as a starting point to grasp the concepts of dialogue and using scenario planning. | | |  | Listening and generative dialogue Aug 13, 2006 |
Adam Kahane (2004) said that a friend of his told him that the old "1960s slogan `If you're not part of the solution, you're part of the problem' actually misses the most important about effecting change. The slogan should be, he said, `If you're not part of the problem, you can't be part of the solution.' If we cannot see how what we are doing or not doing is contributing to things being the way that they are, then logically we have no basis at all, zero leverage, for changing the ways things are--except from the outside, by persuasion or force" (pp. 83-84).
Any problem is part of a system, in other words, and if we are experiencing the problem, then we must, by definition, be a part of the problem. This book explores this concept and provides many tools and examples to help resolve conflict through deep listening and generative dialogue.
| | | | Enables deeper connections across communities Jul 11, 2006 |
| Mr. Kahane's book is the tip of the iceberg - a great start for someone looking for reflective practice that provides the skills and methods for addressing difficult challenges - individually and organizationally. The perspectives in Solving Tough Problems are from the heart, and present a valuable contribution to the growing awareness of how social technologies can provide containers for creating new realities...definitely recommended! | | | | Jerry's review on Solving Tough Problems Mar 17, 2006 |
| At last! An easy to read book true to Bohm's vision of dialogue that will begin moving the subject from an esoteric phenomenon to a practice attainable by many. This book should not be considered as a primer on dialogue that could replace works such as "On Dialogue" or "dialogue, the art and practice of thinking together", rather it presents the author's experience in practical application of many of the concepts and principles discussed in those earlier works. | | | Write your own review about Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities
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